Privacy policy

At Noa Matcha, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our site or sharing your details, you agree to the terms outlined here.

1. What Information We Collect

1.1. Personal Information

We may collect information like your name, email, delivery address, phone number, and payment details when you place an order, subscribe to updates, or engage with us online.

1.2. Non-Personal Information

We also gather non-personal data, such as your IP address, browser type, and website usage patterns, to improve our services and enhance your experience.

2. How We Use Your Information

2.1. Processing Orders

Your personal details help us process and deliver orders, communicate with you about your purchases, and resolve any issues.

2.2. Keeping You Informed

If you opt in, we may send updates, offers, and news about Noa Matcha. You can opt out of these emails at any time by clicking the unsubscribe link.

2.3. Improving Our Website

We use non-personal data to analyze how our site is used and make it better for you.

3. How We Protect Your Information

3.1. Keeping It Secure

We use tools like SSL encryption to safeguard your data from unauthorized access. While we work hard to protect your information, no system is completely secure, so we encourage caution when sharing personal data online.

4. When We Share Your Information

4.1. Trusted Service Providers

We may share your information with reliable partners who help us with tasks like processing payments, delivering orders, or maintaining our website. These partners are required to protect your data and only use it for the services they provide to us.

4.2. Legal Obligations

If required by law, we may disclose your information to comply with legal processes or government requests.

5. Cookies and Tracking

5.1. Cookies

To improve your experience, we use cookies to gather data about how you use our site. You can manage or turn off cookies in your browser settings if you prefer.

If you have any questions or feedback about this policy, feel free to contact us at [hello@noamatcha.com].